F.A.Q.

  • Q: I leased my vehicle with D&M Leasing. Who is Lease Services?
  • A: Lease Services is a financial servicing division of Credit Union Services Incorporated (CUSI). Your lease through D&M was assigned to CUSI and Lease Services is handling the servicing of this lease. CUSI is a wholly owned subsidiary of Credit Union of Texas who is the lienholder of the lease vehicle.

 

  • Q: Should I make my payments to Lease Services or D&M Leasing?
  • A: Please make your lease payments to Lease Services, PO Box 515759, Dallas, TX 75251-5759

 

  • Q: Can I make my payment online?
  • A: We do not offer an online payment option at this time but you can have your payment set up on autodraft to have your monthly lease payment deducted from your bank account on the same day each month.

 

  • Q: Is there a cost to be setup on "autodraft"?
  • A: There is no charge for this service. Just contact us and we can provide you with appropriate forms to start the autodraft from your bank account.

 

  • Q: What do I do if I have not received my first invoice yet?
  • A: Sometimes there can be a delay in processing lease paperwork. Just contact us and we will provide you all the information you need to make your payment on time.

 

  • Q: What is the best way to contact you?
  • A: You can email us at [email protected] or you can call us at 214 818-3200. We are open Monday through Friday from 9:00 AM- 5:30 PM to serve you.

 

  • Q: I am thinking of getting a new vehicle and trading out of my current lease vehicle. Can I do this?
  • A: D&M Leasing specializes in getting our customers equitably out of their leases and into whatever vehicle they need next. They have retention benefits that actually help you trade out early when you lease back through them. You can contact them by calling (817) or (972) 35-LEASE or visit their website at dmautoleasing.com.